Your happiness is our #1 priority and we back that up with our returns policy. If you are not pleased with our products or if for any reason you are not completely satisfied, just contact our customer support at eveline@ixensor.com to process your refund, no restriction on the number of days from the date of purchase, and no need to return the product.

How it works:

  1. Email us at eveline@ixensor.com
  2. Provide the following details for verification: Name, Email, Order ID and Reason for Refund.
  3. Your request for the refund will be processed in 2 to 3 working days and we will get back to you the soonest.